Query and Feedback Requests
We value your feedback
Your feedback and engagement are important to us.
Any request you submit will be handled with the utmost care and confidentiality.
Confidential & Secure
Your identity is protected for anonymous submissions.
Anonymous Query and Feedback Request
Submit a concern without revealing your identity. Ideal when you prefer privacy but still want to raise an issue.
Non-Anonymous Query and Feedback Request
Provide your details for follow-up and faster resolution. Recommended if you seek direct updates.
Track Request Status
Check progress and updates for a submitted request using your tracking reference.
Guidelines
- Provide clear and specific details to help us assess properly.
- Do not include sensitive personal data unless necessary.
- Anonymous submissions are still investigated with equal care.
- Keep your tracking reference safe for future updates.
Privacy & Protection
We implement safeguards to protect the confidentiality of all complaints and queries.
For anonymous submissions no identifying information is stored. For non-anonymous, your data is used only for resolution and follow-up.